Safety & Support

Songhub lets you share songs and sets with friends, groups and anyone you send a link to. These guidelines apply to everything you share. Questions or problems? Email admin@songhub.app.

Community guidelines

We have zero tolerance for objectionable content and abusive users. Don't share, or use Songhub to send:

• - Harassment, bullying or threats against anyone
• - Hate speech, or content that attacks people for who they are
• - Sexual content
• - Violence, or content that encourages it
• - Anything that endangers children
• - Spam or scams
• - Content that infringes someone else's copyright

Breaking these rules can get your content removed from sharing and your account suspended or closed.

Reporting

In the app, open the ⋯ menu on a shared song or set and choose Report, or report a friend from their menu in your friends list.

On the website, open the shared set in your dashboard, open the ⋯ menu and choose Report.

You can also email admin@songhub.app with a link to, or a description of, the content or person.

Blocking

Choose Block from the same menu, or tick "Also block" when you report. When you block someone:

• - You stop seeing anything they share, and anything they've shared with you is removed
• - They can't share with you, add you as a friend or invite you to a group
• - Your friendship with them ends, and anything you shared directly with them is unshared
• - We don't notify them

You can see and unblock people under Blocked People in the app's settings or your dashboard settings. Unblocking doesn't restore things that were shared before.

Content filter

Shared content is checked against a filter. Anything that contains objectionable language is held back from everyone else, while the owner keeps their own private copy. Shared links to held content stop working.

What happens to a report

We review every report within 24 hours. Depending on what we find, we:

• - Remove the content from sharing
• - Remove the offending account's access, or close the account, for serious or repeated violations
• - Email the person who reported it about the outcome, if they ask us to

Appeals and fixing held content

If your content was held by the filter or removed after a report, you still have your own copy. Edit out the flagged language and sharing works again. If you think we got it wrong, email admin@songhub.app and ask for a review.

Contact

Support: admin@songhub.app. See also our Terms of Use and Privacy Policy.